SKILLS

 

·                     Organization and prioritization of tasks

·                     Team player

·                     Goal Oriented

·                     Able to work independently

·                     Welcomes greater responsibility

·                     Enjoys helping troubleshoot technical problems

·                     Adobe Photoshop

·                     Microsoft Access Databases

·                     Microsoft Excel

·                     Visual Basic for Applications (VBA)

·                     Visual Basic

·                     PowerShell

·                     HTML and CSS

·                     SQL*Plus

·                     Windows Server 2003 and 2012 R2

·                     SharePoint 2003 and 2013

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PROFESSIONAL EXPERIENCE

 

Wireless Partners

IT Field Technician (July 2013 – current)

·  Primary responsibility: support corporate staff

·  Office software/information specialist

·  Designed and managed Access Database reporting tools

·  Support of store and regional sales teams with call and onsite technical support

·  Administrated SharePoint websites and Windows server

Sales Associate (July 2012 – July 2013)

·  Facilitated troubleshooting and learning experiences of handsets

·  Presented wireless phone, internet services and other products beyond the handset

·  Personal and business account management

 

Jewels & More

Sales Partner and Web Manager (Nov. 2009- July 2012)

·  IT troubleshooting of Windows PC and SOHO network

·  Managed company website and online presence

·  Ordered and entered new merchandise

 

Safelite Autoglass

Call Sales Representative (May 2007-Nov. 2007)

·  Answered inbound calls in a professional manner

·  Scheduled appointments

·  Entered customer information into database for order completion

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EDUCATION AND CERTIFICATION

 

Columbus State Community College (Columbus, OH)

Software Developer Certificate            Dec. 2015

Focus in web management, graphic design, and networking

University of Dayton (Dayton, OH)

Completed two years in double major of secondary education and English with a minor in theater